Sales associates are responsible for selling products or services while providing excellent customer service. Sales associates perform an important role in the overall customer experience by helping with sales, customer inquiries, merchandising, and store maintenance. As the public face of the company the Sales Associate is responsible for dealing with any and all customer questions about the products and services the company offers. A Sales Associate is also responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information. Also, we expect applicants to assess customers needs and provide assistance and information on product features. Individual responsibilities as a Sales Associate may include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. A Retail Sale Associate must process payments by totaling purchases; processing checks, cash and store or other credit cards. Must also be able to deal with customer refunds courteously and professionally. Maintains a professional attitude with sincerity and enthusiasm reflecting store’s commitment to our customer. Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact. Develops product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer. Associates are expected to maintain an orderly appearance throughout the sales floor and stay current with promotional events and sales. If these traits seem like a good fit for you please fill out the application form below and a Grapevine Pro associate will contact you.